Terms of service

OVERVIEW Welcome to ZenAuraX! These Terms of Service govern your use of our store and website (the "Services"), operated by ZenAuraX. ZenAuraX is powered by Shopify, which enables us to provide the Services to you.

By visiting or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service, please do not use the Services.

SECTION 1 — ACCESS AND ACCOUNT By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may need to provide certain information to use the Services, including your email address and billing and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for the security of your account credentials and all activity on your account.

SECTION 2 — OUR PRODUCTS We have made every effort to display our products as accurately as possible. Colors and product appearance may vary depending on the device used to access the store and your device's display settings.

We cannot guarantee that the appearance of any product you purchase will match what is displayed on your screen.

We reserve the right to modify product descriptions at any time and to discontinue products or limit quantities without notice.

SECTION 3 — ORDERS When you place an order, you are making an offer to purchase. ZenAuraX reserves the right to accept or decline your order for any reason. Your order is not considered accepted until we confirm it. Payment must be received and processed before an order is accepted. Please review your order carefully before submitting, as we may not accept a cancellation request after confirmation. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, and/or phone number provided at the time the order was made.

Returns or exchanges are only accepted in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use, and not for commercial resale or export.

SECTION 4 — PRICING AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, as shown in your order confirmation email. Unless stated otherwise, displayed prices do not include tax, shipping, handling, customs, or import fees.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store, and to promptly update your account and payment information, including email address, so we can complete your transactions and contact you as needed.

SECTION 5 — SHIPPING AND DELIVERY We are not responsible for delays in shipping or delivery. Delivery times are estimates, not guaranteed dates. We are not liable for delays caused by the carrier, customs clearance, or events beyond our control. Risk of loss and title to products pass to you once the item is handed to the carrier.

SECTION 6 — INTELLECTUAL PROPERTY Our Services, including all trademarks, brand names, text, images, product reviews, video and audio content, and their design and layout, are owned by ZenAuraX, its affiliates, or licensors, and are protected by copyright, trademark, and other intellectual property laws.

These Terms grant you a personal, non-commercial license to use the Services. You may not reproduce, distribute, modify, publicly display, or otherwise use any material from the Services without our prior written consent. Unauthorized use may violate applicable intellectual property laws.

SECTION 7 — OPTIONAL TOOLS We may provide access to third-party tools that we neither monitor nor control. Such tools are provided "as is" and "as available," without any warranties. Your use of any optional third-party tools is entirely at your own risk, and you should ensure you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider(s).

SECTION 8 — THIRD-PARTY LINKS The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials, and we do not warrant that they are free of errors, defects, or malware. Any transactions with third parties are conducted at your own risk.

SECTION 9 — RELATIONSHIP WITH SHOPIFY ZenAuraX is powered by Shopify, which enables us to provide the Services to you. However, all purchases made through our store are made directly with ZenAuraX. By using the Services, you acknowledge that Shopify is not responsible for any aspect of the transaction between you and ZenAuraX, including damages or losses of any kind resulting from purchased products or services.

SECTION 10 — PRIVACY All personal information collected through the Services is subject to our Privacy Policy. By using the Services, you consent to the collection and use of your information as described in the Privacy Policy.

SECTION 11 — FEEDBACK If you submit any feedback, ideas, or suggestions to us, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and share such feedback for any purpose, including improving our Services.

SECTION 12 — ERRORS AND INACCURACIES Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any such errors and to change or update information at any time without prior notice, including after you have submitted an order.

SECTION 13 — PROHIBITED USES You may not use the Services for any unlawful purpose, to violate any applicable laws, to infringe our or others' intellectual property rights, to harass or harm others, to submit false or misleading information, to interfere with the security of the Services, or to use any automated system (including AI agents) to access the Services without our authorization.

We reserve the right to suspend or terminate your access at any time if we determine you have violated these Terms.

SECTION 14 — TERMINATION We may terminate this agreement or your access to the Services at any time, without notice, for any reason. You remain responsible for all amounts due up to the date of termination.

SECTION 15 — DISCLAIMER OF WARRANTIES The Services and all products offered through the Services are provided "as is" and "as available," without any warranties of any kind, to the fullest extent permitted by applicable law. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.

SECTION 16 — LIMITATION OF LIABILITY To the fullest extent permitted by law, ZenAuraX and its affiliates, directors, officers, employees, and agents, as well as Shopify, will not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through them.

SECTION 17 — INDEMNIFICATION You agree to indemnify and hold harmless ZenAuraX, Shopify, and our respective affiliates, officers, and employees from any claim arising from your breach of these Terms or your use of the Services.

SECTION 18 — SEVERABILITY If any provision of these Terms is found unlawful or unenforceable, it will be severed from these Terms, without affecting the validity of the remaining provisions.

SECTION 19 — GOVERNING LAW These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in ZenAuraX's jurisdiction of establishment (Hungary), without regard to conflict-of-law principles.

SECTION 20 — CHANGES TO THESE TERMS We reserve the right to update or modify these Terms of Service at any time. Continued use of the Services after any changes constitutes your acceptance of those changes.

SECTION 21 — CONTACT INFORMATION Questions about these Terms of Service should be sent to us at zenaaurax.store@outlook.com.

ZenAuraX Hunyadi utca 33, Bük, 9737, Hungary zenaaurax.store@outlook.com